Membership Coordinator - national



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CEDA is seeking to appoint a Membership Coordinator to undertake important work looking after our national members.
Position: Membership Coordinator
Reports to: National Member Operations, Events and Special Projects Manager
Business unit: Membership
Work type: Permanent Part Time (up to 0.8 FTE)
Location: Melbourne
Salary: Offering a competitive market salary
Date posted: 10 January 2018

Position overview

The Membership Coordinator is responsible for membership administration, member services, and liaison with our CEDA national members. The Coordinator will support the recruitment and engagement of CEDA members and support the delivery of national events. Some interstate travel will be required. 

Duties and responsibilties

Membership:
  • Customer service contact and response for members and membership enquiries
  • Ensure accurate and timely processing of all national membership administration
  • Manage and maintain national member records
  • Produce membership reports
  • Execute CEDA’s membership induction process 
  • Prepare membership proposals and membership materials 
  • Participate in and support internal CEDA event & membership meetings
  • Support CEDA in database management, troubleshooting and events and membership best practice.
Events:
  • Support national event development and delivery
  • Prepare event materials, promotions, agreements
  • Liaise with venues and suppliers 
  • Customer service to event attendees 
  • Support services to event presenters and sponsors

Skills and experience

  • Proven stakeholder and customer relations skills
  • Highly developed written and verbal communication skills and exceptional attention to detail
  • Experience in project coordination
  • Excellent organisation skills and the ability to prioritise, self-drive and multi-task effectively
  • High level computer literacy and digital savvy:
    - advanced skills in Microsoft Word, PowerPoint, Excel, Outlook and specialised database systems;
    - knowledge of CRM ( Imis ) or CMS ( Kentico/ Howler) would be an advantage.
  • Demonstrated ability to learn quickly and to share knowledge with colleagues.
  • Interest in public policy, the economy and issues pertinent to Australia’s social and economic development.

How to apply

CEDA is committed to being an employer of choice, therefore CEDA provides employees: 

  • Our commitment to learning and development
  • A positive working environment with expert, professional colleagues
  • The opportunity to work with Australia's most highly regarded and respected membership organisation.
  • The opportunity to join a national organisation, in a role where interstate travel is occasionally required.

If you are what we are looking for, please attach your CV (not more than three pages) and cover letter expressing your interest in and suitability for the role (not more than two pages) and send it to careers@ceda.com.au. Applications without a covering letter will not be considered. 

Let us know why you would like to be part of CEDA. We would be happy to hear from you. Due to the volume of applications we are receiving, only shortlisted applicants will be contacted.

Please be reminded that all personal information collected during the selection process will only be used for recruitment and employment purposes.

About CEDA

CEDA - the Committee for Economic Development of Australia - is a national, independent, member-based organisation providing thought leadership and policy perspectives on the economic and social issues affecting Australia.

We achieve this through a rigorous and evidence-based research agenda, and forums and events that deliver lively debate and critical perspectives.

CEDA's membership includes 700 of Australia's leading businesses and organisations, and leaders from a wide cross-section of industries and academia. It allows us to reach major decision makers across the private and public sectors.

CEDA is an independent not-for-profit organisation, founded in 1960 by leading Australian economist Sir Douglas Copland. Our funding comes from membership fees, events, research grants and sponsorship.